Return & Refund Policy

At Recore, your satisfaction is our priority. If you're not completely satisfied with your purchase, we're here to help.

Returns

You may request a return within 30 days of receiving your order. To be eligible, the item must be unused, in its original condition, and returned in its original packaging.

Non-Returnable Items

For hygiene and safety reasons, certain health and wellness products cannot be returned if they have been opened, used, or damaged by the customer.

Damaged or Incorrect Items

If your order arrives damaged, defective, or you receive the wrong item, please contact us within 7 days of delivery with your order number and clear photos of the product and packaging. We'll arrange a replacement or issue a refund where appropriate.

Refunds

Once your return is received and inspected, we'll notify you of the approval status. Approved refunds will be processed to your original payment method within 5–10 business days, depending on your payment provider.

Return Shipping

Customers are responsible for return shipping costs unless the item is defective, damaged, or an incorrect product was sent.

Order Cancellations

Orders may be canceled before they have been processed or shipped. Once an order has been shipped, it can no longer be canceled.

Contact Us

If you have any questions regarding your return or refund, please contact our support team. We're committed to resolving your concerns as quickly as possible.